Need a Ride? Here’s Your Direct Network Taxis Phone Number Guide

When it comes to getting a taxi, knowing how to book one and ensuring your safety as a passenger are essential. Understanding the fare structures can also help you make informed decisions. Here’s a guide to help you navigate the world of taxis.

Key Takeaways

  • Always verify the driver’s ID before getting into a taxi.
  • Share your ride details with a trusted contact for added safety.
  • Stick to licenced taxis to avoid potential risks.
  • Understand the difference between fixed fare and metered fare options.
  • Be aware of any additional charges and tipping etiquette when paying for your taxi service.

How to Book a Taxi

How to Book a Taxi

Using the Mobile App

Booking a taxi through a mobile app is now the most convenient option for many passengers. With just a few taps on your smartphone, you can order a ride from your current location to your desired destination. Ensure your app is updated to the latest version to take advantage of all the features and improvements.

Ease of use and flexibility are the main benefits of using the app. You can track the arrival of your taxi in real-time and even choose the type of vehicle that suits your needs. Here’s a simple guide to get you started:

  1. Download the taxi company’s official app from the App Store or Google Play.
  2. Register an account with your personal details.
  3. Enter your pickup and drop-off locations.
  4. Select your preferred vehicle type.
  5. Confirm your booking and wait for your ride.

Remember to check the estimated fare before confirming your booking to avoid surprises.

Most apps also allow you to rate your driver and provide feedback on your journey, which helps maintain high service standards and ensures a pleasant experience for all passengers.

Calling the Despatch Centre

Booking a taxi through the despatch centre is a straightforward process. Ensure you have your pickup and destination addresses ready before you call to facilitate a swift booking experience. Here’s a simple guide on how to proceed:

  1. Dial the taxi despatch service hotline. For local landline calls, the number is 0800-055850, which is a toll-free service.
  2. Once connected, you’ll be greeted with a recorded message, guiding you through the booking process.
  3. Follow the prompts to provide your pickup location, destination, and preferred pickup time.
  4. Wait for the dispatcher to confirm your booking and provide you with the taxi’s details.

Remember, it’s always a good idea to ask for the estimated fare and the taxi’s arrival time during the call. This helps set expectations and ensures a smoother ride.

By calling the despatch centre, you can also inquire about special accommodations, such as wheelchair-accessible vehicles or child car seats, if needed.

Booking Online

Booking a taxi online is a convenient option for those who prefer to arrange their travel plans in advance. Easily compare prices and services from different taxi companies with the click of a button. Most taxi services offer an online booking system on their website, where you can specify your pickup and drop-off locations, choose your vehicle type, and schedule a pickup time.

Convenience is key when booking online. You can manage your bookings, view your ride history, and even cancel or modify your trip with ease. Here’s a simple process to follow:

  • Visit the taxi company’s website or booking platform.
  • Enter your travel details, including date and time.
  • Select your preferred vehicle type.
  • Confirm your booking and receive an email or SMS confirmation.

Remember to always book through a reputable service to ensure safety and reliability. Look for services that provide clear information about their pricing structure and cancellation policy.

For example, the Reliable Oxford Taxis service offers a user-friendly platform to pre-book cheap cabs online. Their website, Minicabit, allows you to find and book the best Oxford taxi deals. With their price comparison tool, you can compare trusted taxi firms and get unbeatable prices.

Safety Tips for Taxi Passengers

Safety Tips for Taxi Passengers

Checking the Driver’s ID

Ensuring the legitimacy of your taxi ride begins with verifying the driver’s identity. Before you embark on your journey, take a moment to check the driver’s ID, which should be prominently displayed within the vehicle. This is not just a safety measure, but also a requirement by law in many areas.

Taxi regulations often stipulate that drivers must display their licences in a place where passengers can easily see them. If you cannot locate the ID or if the driver hesitates to show it to you, do not hesitate to find another taxi. Trust your instincts and prioritise your safety.

It’s essential to feel confident in the person who’s driving you to your destination. A quick glance at the driver’s ID can provide that peace of mind.

Remember, a legitimate taxi driver will have no issue with you checking their credentials. It’s a standard procedure that protects both the passenger and the driver. In cities like Glasgow, which embraces electric, hybrid, and autonomous taxis, the importance of verifying a driver’s ID remains constant, despite the evolution from horse-drawn cabs to modern technology.

Sharing Your Ride Details

Ensuring that someone knows where you are during a taxi ride is a key safety measure. Always share your ride details with a friend or family member. This can include the taxi number, driver’s name, and your expected arrival time. With advancements in technology, some services like Bolt have introduced features that allow you to easily share these details. For instance, Bolt’s new feature enables passengers to share their trip information by simply tapping the “SHARE” button during their ride.

Sharing your ride details isn’t just about safety; it’s also about peace of mind for both you and your loved ones. Here’s a simple process to follow:

  • Inform someone about your travel plans before you board the taxi.
  • Once inside, use the taxi service’s app to share your journey.
  • Confirm that your contact has received the information and can track your ride.

Remember, sharing your ride details should become a habitual part of your travel routine, especially when riding alone or at night.

Avoiding Unlicensed Taxis

Ensuring you’re getting into a licenced taxi is crucial for your safety and peace of mind. Always check for official identification before starting your journey. Licenced taxis should display their credentials prominently, including a badge and a licence number. If these are not visible, do not hesitate to ask the driver to show them.

Unlicensed taxis pose a significant risk to passengers. They may not be insured, and the drivers might not have undergone the necessary background checks. To help you identify licenced taxis, here’s a simple checklist:

  • Look for the official taxi sign or light on the vehicle.
  • Check if the vehicle has a metre and if it’s running.
  • Verify the driver’s photo ID and licence displayed inside the cab.

Remember, your safety is paramount. If in doubt, do not get into the vehicle and find an alternative means of transport.

If you encounter an unlicensed taxi, report it to the local authorities immediately. This not only ensures your safety but also helps to maintain the integrity of the taxi service industry. The inconvenience of waiting for another ride is negligible compared to the potential risks of using an unlicensed service.

Understanding Taxi Fare Structures

Understanding Taxi Fare Structures

Fixed Fare vs. Metered Fare

When booking a taxi, you’ll often encounter two main types of fare structures: fixed fare and metered fare. Fixed fares are predetermined rates usually set by the taxi company, offering passengers the certainty of knowing the cost upfront. On the other hand, metered fares fluctuate based on the distance travelled and the time taken, which can be influenced by traffic conditions.

It’s essential to clarify the fare type before starting your journey to avoid surprises.

Understanding the differences can help you budget for your trip more effectively. Here’s a quick comparison:

  • Fixed Fare: Agreed upon before departure; not affected by traffic or route changes.
  • Metered Fare: Calculated during the trip; can increase with unexpected delays or longer routes.

Always ask for a receipt at the end of your journey, as it should detail the fare breakdown, whether it’s fixed or metered. This can be particularly useful if you need to query a charge or for business expense claims.

Additional Charges

When taking a taxi, the fare isn’t always as straightforward as a single number on the metre. Additional charges can apply, making the total cost higher than the base fare. These extra fees can include charges for luggage, airport pick-ups, late-night services, or booking through certain platforms.

Additional charges are often mandated by local regulations or company policies. For example, a recent update from the Department for Infrastructure indicates that the maximum fare will increase significantly. > The maximum fare will increase by 9.5% for Rate 1 and by 19.5% for Rates 2 to 4. Corresponding increases are also implemented for the initial charge.

It’s essential to be aware of these charges before you start your journey. Here’s a quick breakdown of common additional fees you might encounter:

  • Luggage: Extra bags may incur a fee per item.
  • Airport surcharge: A fixed fee for airport pick-ups.
  • Late-night charge: Higher rates for services between certain hours.
  • Booking fee: An additional cost for using a despatch service or mobile app booking.

Tipping Etiquette

Understanding when and how much to tip your taxi driver can be a subtle art. In the UK, it’s customary to round up to the nearest pound on metered fares, but for exceptional service, a 10-15% tip is appreciated. Always consider the quality of service when deciding on a tip; it’s not mandatory but is a kind gesture for good service.

Tips are not included in the fare, so if you’re paying by card, you might need to tell the driver the amount you wish to tip before the transaction is processed. Here’s a quick guide on tipping:

  • Round up to the nearest pound for average service.
  • For above-average service, 10-15% of the fare.
  • For poor service, it’s okay not to tip.

Remember, tipping is at your discretion. While it’s a part of taxi etiquette, it should reflect your satisfaction with the ride.

Navigating the complexities of taxi fare structures can be quite perplexing. From base charges to distance rates and peak time surcharges, understanding how your fare is calculated is essential for any savvy traveller. For a comprehensive guide that demystifies these costs, visit our website. We provide clear explanations and tips to ensure you’re never caught off guard by your taxi bill again. Make the smart move and empower yourself with the knowledge to travel cost-effectively.


In conclusion, having access to a reliable taxi service is essential for convenient transportation. With the Direct Network Taxis Phone Number Guide, you can easily find and contact taxi services in your area. Whether you need a ride to work, the airport, or any other destination, having these phone numbers at your fingertips can make your travel experience smoother and stress-free. Remember to save this guide for future reference and never be stranded without a ride again.

Frequently Asked Questions

How do I know if a taxi is licenced?

Licenced taxis will have a visible licence plate and the driver’s ID on display. You can also ask the driver for their licence if unsure.

Can I book a taxi in advance?

Yes, you can book a taxi in advance through the mobile app or by calling the despatch centre. This is especially useful for airport transfers or special occasions.

What should I do if I feel unsafe during a taxi ride?

If you feel unsafe during a taxi ride, you can ask the driver to stop in a safe location and exit the vehicle. You can also call the despatch centre or emergency services for assistance.

Do I need to tip the taxi driver?

Tipping the taxi driver is not mandatory in the UK, but it is appreciated. A standard tip is usually around 10-15% of the total fare.

Are taxis required to have metres?

Licenced taxis in the UK are required to have metres installed. Make sure the metre is running during your journey to ensure fair pricing.

What should I do if I left something in the taxi?

If you have left something in the taxi, contact the despatch centre or the taxi company as soon as possible. Provide details of your journey to help locate your lost item.